How do I claim my $5 Free?
Is this a pay game or is this site just for fun?
How much does it cost per card?
How do I get started?
How can I purchase credits?
Is it really safe to use a credit card on line?
What is the minimum purchase I can make?
When will my purchases show in my account? 
When will my bonus credits show in my account?
Why can’t I change my login name?
What is a VIP Wizard at Bingo Liner?
Will I be informed about your promotions?
How do I personalize my “Liner” persona?
How do I find out which room my buddies are in?
How do I change the number of Bingo cards I’m playing with?
I don’t like the numbers on my cards. Can I change them?  
How do I know I’m getting close to winning bingo?
I often use the same phrases! Do I need to retype them each time?
Can I have a private conversation with a buddy?
What if I get disconnected during a game?
How can I withdraw money from my account?  
Can you transfer the money directly to my credit card? 
How long does it take to receive my winnings? 
What currencies do you accept?
Are my details safe?
When will my credit card be charged?
I’ve still got a problem. What do I do?  
 
Which port is being used by Bingo Liner? 
What is the Bingo Bonanza?
What is a Progressive Jackpot?


How do I claim my $5 Free?
Once you have downloaded the software and registered, you can log into Bingo Liner. Your account will automatically be credited with $5 Free.
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Is this a pay game or is this site just for fun?
You will receive 15 free cards and 25 free slot spins when you register, to try out the software. You will then need to make a purchase once you have used your free cards in order to continue playing.
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How much does it cost per card?
The card prices are 25c.

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How do I get started?
All you have to do is download the game software from www.bingoliner.com and register with us! It's that simple!
If you are unsure how to download - see the download instructions. These are simple to follow instructions for beginners.
Make sure you fill in your correct details when registering, so we know where to send your winnings!!!

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How can I purchase credits?
We currently accept the following payment solutions:
Credit Card, Firepay, Neteller, Click2Pay and Instadebit.
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Is it really safe to use a credit card on line?
Our servers are securely stored behind firewalls. All credit card details are stored and encrypted with 128 Bit Encryption and remains confidential.
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What is the minimum purchase I can make?
The minimum purchase at any time is only $20.
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When will my purchase show in my account.
Your credits will show in your account directly after purchase and you are able to play immediately. Should you have any problems, please do not hesitate to contact the host/hostess behind the information counter.
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When will my bonus credits show in my account?
Your purchase bonus as well as table game bonuses, will show in your BB account immediately. Should you have any problems, please do not hesitate to contact the host/hostess behind the information counter. Please allow up to 24 hours for your sign on bonus credits to be reflected in your account.
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Why can't I change my login name?
This is for your own protection. It prevents outsides from changing your login name, and having access to your account.
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What is a VIP Wizard at Bingo Liner?
This means you are a valued player at Bingo Liner. A VIP Wizard receives various perks, including 40% back on ALL purchases. For more information, click here.
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How will I be informed about your amazing promotions and prizes?
We notify all our players by email of such events. We send newsletters to the e-mail address you have given in your account information at our site. If you want to receive the newsletters make sure you have written a valid e-mail address.
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How do I personalize my "Liner" persona?
Double Click on your persona, or you can choose "Options" and choose "My Personality". You can also change your clothes by sliding the diamond shape (next to your persona) up and down!

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How do I find out which room my buddies are in?
Click "view" and then "visitors" this will show you a list of all our guests and tell you what room they are in! If you see your friends and want to join them, just click on their name to highlight it, and click "go to room" at the bottom of the screen.
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How do I change the number of Bingo cards I'm playing with?
Click "options" and then "settings", here you can change the number of bingo cards between 3 and 50. Remember you can choose up to 99 cards during happy Hours. You can also click "Cards Played up or down" in-between games to change the amount of cards.
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I don't like the numbers on my cards. Can I change them?
Yes you can, just click on the “change cards” button between games – your cards will then be changed.
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How do I know I'm getting close to winning bingo?
We make that easy for you. Your cards will change color as you get closer to the winning pattern.

When one of your cards is
• 3 calls away from a win, it will turn red,
• 2 calls away it will turn yellow,
• 1 call away, it will turn dark green,
• and when you have bingo, it will be purple!

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When Chatting, I often use the same phrases! Do I need to retype them each time?

No you don't! You can type in common phrases and use a hotkey to get yourself communicating faster.

You do this by clicking "options" then "my favorite sayings", once in here you type in as many phrases as you like, one below the next, and click ok.

To use them, click the down arrow to the right of your talk text-typing box and they will appear, just click on the line you want to use and press enter, voila!

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Can I have a private conversation with a buddy?
Yes. To chat to someone privately, all you need to do is "double click" on their Liner Persona and start typing! You will notice the word "chatting" will be written on you, so other people can see you are talking. This does not prevent you from seeing the general conversation going on in the room.
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What if I get disconnected during a game?
We have a great function in place called "Server Plays On"
Should you get disconnected during a game the server will automatically complete your game for you.
You will be credited automatically if Bingo is won while you are gone!
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How can I withdraw money from my account?
The minimum cash-in amount is $50. Cashins may be withdrawn by clicking on the 'Cashin' button in the Banking section of the site, and following the instructions given.
Upon cash-in your winnings we will be refunded via your main method of purchase in the last 30 days where possible, eg VISA, Neteller, InstaDebit or Click2Pay.
Please note that InstaDebit is only available to Canadians and Neteller is not available to Canadians.
All purchases made with MasterCard will need to be refunded to either Visa Card, InstaDebit, Neteller or Click2Pay. Please send your registered InstaDebit, Neteller or Click2Pay account details to cashin@bingoliner.com
In order to comply with Banking regulations, account holders depositing from credit cards will be required to provide proof of identity before making their first withdrawal above $500.

Please send us:-
1. a copy of the front and back of the credit card registered at the site; and
2. a copy of a recent utility bill showing your name and the credit card billing address.
3. a copy of your Driving Licence or Passport

These documents must be faxed to us at the following fax number: +44 808 208 9871 or may be scanned and emailed to secure@bingoliner.com.

for more information, please see the banking section!
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Can you transfer the money directly to my credit card?
MasterCard regulations prohibit online gaming refunds back to credit cards.
Where player deposited using Mastercard, alternative payment method will be required, e.g. Visa card, InstaDebit, Neteller or Click2Pay. Please note that InstaDebit is only available to Canadians and Neteller is not available to Canadians.
Please note that for the protection of the cardholder, cash-ins from players who have used a MasterCard to deposit will also be required to forward certain documentation to the cash-in department prior to their cash-in being processed.
Please click here for further banking information.
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How long does it take to receive my winnings?
Your withdrawal request is pending from the time that you issue an instruction to the Cash-in department to make such withdrawal until the withdrawal is confirmed at the close of business for that day, which can be up to 48 hours later. The processing date is determined at the time the withdrawal is confirmed.
Neteller cash-outs will reflect in your Neteller account within 24 hours after processing or we will pay you an EXTRA 10%!
- Now that's putting our money where our mouth is!
Visa Card refunds will reflect in your bank account within 5-10 working days (excluding weekends) after processing.
Click2Pay and InstaDebit cash-outs will reflect in your account within 24hrs after processing.
Wire transfers take between 5-10 business days to reflect (providing all details provided are correct and there are no delays as a result of incorrect or insufficient details).

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What currencies do you accept?
All transactions are in USD.
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Are my details safe?
All customer data will be treated confidential and is for internal use only.
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When will my credit card be charged?
Your credit card will be charged immediately after purchase. After purchase you will receive an email with the payment details. We recommend to print out all transaction data, the rules of the game and the payment methods and to keep them at an easily accessible place.
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I've still got a problem. What do I do?
If you still have a problem, please don't hesitate to email us.
You will get a response within 24hours.
Click here to email us
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Which port is being used by Bingo Liner? 
Bingo Liner's Port Number is 10067.

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What is the Bingo Bonanza?
The Bingo Bonanza is a progressive jackpot that runs across several
Leapfrog gaming sites. It is only applicable on specific bonanza
patterns. Non purchasing players are not eligible for this jackpot
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What is a Progressive Jackpot?
A progressive jackpot runs across several Leapfrog gaming sites. It is applicable to the specificslot game that you are playing (e.g. fruit frenzy, super sevens,pyramids of cash and slots of bingo). Non purchasing players are not eligible for this jackpot
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